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Subaru Essendon

Meet the Team

Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

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What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

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Tony Ha
Tony Ha

Sales Manager

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.What makes you a special...

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How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.

What makes you a special team member at your dealership? My passion for Subaru drives me to ensure that a high level of customer service is always provided.

What do you love about the brand? The high level of innovation, safety and quality of the cars.

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Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

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What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

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Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

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How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

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Stephen di Toro
Stephen di Toro

Delivery Consultant

What makes you a special team member at Subaru Essendon? I am hard-working, honest, reliable and always willing to go out of my...

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What makes you a special team member at Subaru Essendon? I am hard-working, honest, reliable and always willing to go out of my way to help.

What does excellent customer service mean? Going above and beyond to ensure all the wants and needs of the customer are fulfilled.

What do you love about Subaru? It's all about the driver, with a huge focus on safety. I also love that it's a fun place to work with a great team.

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Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

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How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Tony Ha
Tony Ha

Sales Manager

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.What makes you a special...

View More

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.

What makes you a special team member at your dealership? My passion for Subaru drives me to ensure that a high level of customer service is always provided.

What do you love about the brand? The high level of innovation, safety and quality of the cars.

View Less
Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

View More

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

View Less
Stephen di Toro
Stephen di Toro

Delivery Consultant

What makes you a special team member at Subaru Essendon? I am hard-working, honest, reliable and always willing to go out of my...

View More

What makes you a special team member at Subaru Essendon? I am hard-working, honest, reliable and always willing to go out of my way to help.

What does excellent customer service mean? Going above and beyond to ensure all the wants and needs of the customer are fulfilled.

What do you love about Subaru? It's all about the driver, with a huge focus on safety. I also love that it's a fun place to work with a great team.

View Less
Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

View More

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less