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Meet the Team

Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

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What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Rod Tobin
Rod Tobin

General Sales Manager

What is your favourite colour car and why? Crystal Pearl White. It reflects heat, is highly visible on the road and looks fantastic -...

View More

What is your favourite colour car and why? Crystal Pearl White. It reflects heat, is highly visible on the road and looks fantastic - especially with tinted windows.

What does excellent customer service mean to you? It means making sure each customer understands how important they are and delivering to their needs efficiently in a friendly manner.  

What do you love about the brand? I love that at Subaru, our mission is to bring families closer together and enjoy the magic of living in the moment.

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Tony Ha
Tony Ha

Sales Manager

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.What makes you a special...

View More

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.

What makes you a special team member at your dealership? My passion for Subaru drives me to ensure that a high level of customer service is always provided.

What do you love about the brand? The high level of innovation, safety and quality of the cars.

View Less
Chris Regan
Chris Regan

Service Manager

How do you make it a positive ‘do’ experience for the customer?I make every customer feel welcome and valued.How do you deliver excellent...

View More

How do you make it a positive ‘do’ experience for the customer?

I make every customer feel welcome and valued.

How do you deliver excellent customer service? 

I treat every customer with respect, I listen to their needs and work hard to deliver positive outcomes.

What makes you a special team member at your dealership?

My passion for the brand and my desire to deliver an exceptional customer experience.

View Less
Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

View Less
Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

View Less
Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

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How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

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Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

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How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

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Adriana Bosnjak
Adriana Bosnjak

Senior Sales Consultant

How do you make a positive 'do' experience for the customer? It's an exciting time, purchasing a new car! I like to ensure...

View More

How do you make a positive 'do' experience for the customer? It's an exciting time, purchasing a new car! I like to ensure the customer is well informed, and we get to build their dream car together!

How do you deliver excellent customer service? Buying a car is a big purchase, which can be overwhelming. I'm here to assist, every step of the way. 

View Less
Wael Shrebati
Wael Shrebati

Sales Consultant

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.What do you love...

View More

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.

What do you love about the brand? The Subaru boxer engine and symmetrical AWD system make driving our cars really fun and they handle fantastically! 

View Less
Darren Azzopardi
Darren Azzopardi

Sales Consultant

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right...

View More

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right car for their needs.

How do you deliver excellent customer service? By being myself and providing 100% honesty and transparency from the words "Hello and welcome to Subaru Essendon!"

View Less
Daniel Ross
Daniel Ross

Sales Consultant

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome...

View More

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome at Subaru Essendon. 

What makes you a special team member at your dealership? My personable and approachable nature, accompanied by my enthusiasm and eagerness to help. 

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Rod Tobin
Rod Tobin

General Sales Manager

What is your favourite colour car and why? Crystal Pearl White. It reflects heat, is highly visible on the road and looks fantastic -...

View More

What is your favourite colour car and why? Crystal Pearl White. It reflects heat, is highly visible on the road and looks fantastic - especially with tinted windows.

What does excellent customer service mean to you? It means making sure each customer understands how important they are and delivering to their needs efficiently in a friendly manner.  

What do you love about the brand? I love that at Subaru, our mission is to bring families closer together and enjoy the magic of living in the moment.

View Less
Tony Ha
Tony Ha

Sales Manager

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.What makes you a special...

View More

How do you deliver excellent customer service? Through driving a genuine approach, by listening and solving the customer's needs.

What makes you a special team member at your dealership? My passion for Subaru drives me to ensure that a high level of customer service is always provided.

What do you love about the brand? The high level of innovation, safety and quality of the cars.

View Less
Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

View Less
Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

View More

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

View Less
Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

View More

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

View Less
Adriana Bosnjak
Adriana Bosnjak

Senior Sales Consultant

How do you make a positive 'do' experience for the customer? It's an exciting time, purchasing a new car! I like to ensure...

View More

How do you make a positive 'do' experience for the customer? It's an exciting time, purchasing a new car! I like to ensure the customer is well informed, and we get to build their dream car together!

How do you deliver excellent customer service? Buying a car is a big purchase, which can be overwhelming. I'm here to assist, every step of the way. 

View Less
Wael Shrebati
Wael Shrebati

Sales Consultant

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.What do you love...

View More

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.

What do you love about the brand? The Subaru boxer engine and symmetrical AWD system make driving our cars really fun and they handle fantastically! 

View Less
Darren Azzopardi
Darren Azzopardi

Sales Consultant

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right...

View More

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right car for their needs.

How do you deliver excellent customer service? By being myself and providing 100% honesty and transparency from the words "Hello and welcome to Subaru Essendon!"

View Less
Daniel Ross
Daniel Ross

Sales Consultant

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome...

View More

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome at Subaru Essendon. 

What makes you a special team member at your dealership? My personable and approachable nature, accompanied by my enthusiasm and eagerness to help. 

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

View Less
Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

View Less
Richard Youl
Richard Youl

General Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Chris Regan
Chris Regan

Service Manager

How do you make it a positive ‘do’ experience for the customer?I make every customer feel welcome and valued.How do you deliver excellent...

View More

How do you make it a positive ‘do’ experience for the customer?

I make every customer feel welcome and valued.

How do you deliver excellent customer service? 

I treat every customer with respect, I listen to their needs and work hard to deliver positive outcomes.

What makes you a special team member at your dealership?

My passion for the brand and my desire to deliver an exceptional customer experience.

View Less