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Meet the Team

Richard Youl
Richard Youl

General Sales Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

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What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

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Stephanie Scerri
Stephanie Scerri

Concierge

Mario Mascarenhas
Mario Mascarenhas

Sales Manager - New Vehicles

How do you deliver excellent customer service? By listening carefully and understanding the true requirements of our Customers. What makes you a special team...

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How do you deliver excellent customer service? By listening carefully and understanding the true requirements of our Customers. 

What makes you a special team member at your dealership?  Being collaborative and accountable to our Customers and our Team.

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Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

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How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

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Chris Regan
Chris Regan

Service Manager

How do you make it a positive ‘do’ experience for the customer?I make every customer feel welcome and valued.How do you deliver excellent...

View More

How do you make it a positive ‘do’ experience for the customer?

I make every customer feel welcome and valued.

How do you deliver excellent customer service? 

I treat every customer with respect, I listen to their needs and work hard to deliver positive outcomes.

What makes you a special team member at your dealership?

My passion for the brand and my desire to deliver an exceptional customer experience.

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Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

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What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

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Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

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Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

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How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

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Wael Shrebati
Wael Shrebati

Sales Consultant

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.What do you love...

View More

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.

What do you love about the brand? The Subaru boxer engine and symmetrical AWD system make driving our cars really fun and they handle fantastically! 

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Alexander Maini
Alexander Maini

Sales Consultant

Darren Azzopardi
Darren Azzopardi

Sales Consultant

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right...

View More

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right car for their needs.

How do you deliver excellent customer service? By being myself and providing 100% honesty and transparency from the words "Hello and welcome to Subaru Essendon!"

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Daniel Ross
Daniel Ross

Sales Consultant

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome...

View More

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome at Subaru Essendon. 

What makes you a special team member at your dealership? My personable and approachable nature, accompanied by my enthusiasm and eagerness to help. 

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Aleisha Dorrington
Aleisha Dorrington

Sales Consultant

What does excellent customer service mean to you? Being open and honest with the customer, making them feel welcomed and making sure they are...

View More

What does excellent customer service mean to you? Being open and honest with the customer, making them feel welcomed and making sure they are 110% confident and comfortable with the decision they are making.

What do you love about the brand? The high level of safety that our cars have to offer.

View Less
Richard Youl
Richard Youl

General Sales Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Stephanie Scerri
Stephanie Scerri

Concierge

Neil Smaller
Neil Smaller

Used Vehicle Manager

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and...

View More

How do you make it a positive 'do' experience for the customer? I engage the customer in the features of the vehicle and the experience of AWD.

What is your favourite Subaru vehicle and why? The Liberty 3.6

What makes you a special team member at Subaru Essendon? Experience - imparting my knowledge onto the sales team.

View Less
Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

View Less
Tanima Choubey
Tanima Choubey

Aftermarket Consultant

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.What makes you...

View More

How do you deliver excellent customer service? By actively listening to customers needs and making sure they are met with high standards.

What makes you a special team member at your dealership? I am motivated and challenged to make every day a success.

What do you love about the brand? I believe in what the brand stands for, its pursuit of building the safest cars on the road.

View Less
Wael Shrebati
Wael Shrebati

Sales Consultant

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.What do you love...

View More

How do you deliver excellent customer service? It is important to always listen, ask questions and deliver to exceed expectations.

What do you love about the brand? The Subaru boxer engine and symmetrical AWD system make driving our cars really fun and they handle fantastically! 

View Less
Alexander Maini
Alexander Maini

Sales Consultant

Darren Azzopardi
Darren Azzopardi

Sales Consultant

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right...

View More

What does excellent customer service mean to you? It is important to be truthful and provide guidance to ensure each person selects the right car for their needs.

How do you deliver excellent customer service? By being myself and providing 100% honesty and transparency from the words "Hello and welcome to Subaru Essendon!"

View Less
Daniel Ross
Daniel Ross

Sales Consultant

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome...

View More

How do you deliver excellent customer service? By assisting my customers in selecting the right car for them and ensuring everyone feels welcome at Subaru Essendon. 

What makes you a special team member at your dealership? My personable and approachable nature, accompanied by my enthusiasm and eagerness to help. 

View Less
Aleisha Dorrington
Aleisha Dorrington

Sales Consultant

What does excellent customer service mean to you? Being open and honest with the customer, making them feel welcomed and making sure they are...

View More

What does excellent customer service mean to you? Being open and honest with the customer, making them feel welcomed and making sure they are 110% confident and comfortable with the decision they are making.

What do you love about the brand? The high level of safety that our cars have to offer.

View Less
Richard Youl
Richard Youl

General Sales Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Stephanie Scerri
Stephanie Scerri

Concierge

Ankur Malik
Ankur Malik

Senior Business Manager

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.How do you deliver excellent customer...

View More

What is your favourite Subaru vehicle and why? The Levorg STI, because of its style, looks, performance and safety.

How do you deliver excellent customer service? I treat my customers with empathy and respect.

What does excellent customer service mean to you? Treating customers with a friendly and helpful attitude.

View Less
Ashish Sharma
Ashish Sharma

Business Manager

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I...

View More

What is your favourite Subaru vehicle and why?  I drive a WRX STI. It's my favourite because I love the sound and I really enjoy the way it drives.

How do you deliver excellent customer experience? I always come to work with a positive attitude and serve people in the way I would like to be served. 

View Less
Richard Youl
Richard Youl

General Sales Manager

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten...

View More

What's your favourite Subaru and why? The Outback 2.5 Premium. We have 3 kids so the extra room and getting off the beaten track is great.

What do you love about the brand? Constant AWD lets you do it all, whether it's commuting in the rain or going off-road on holiday.

What does excellent customer service mean? Making the experience easy and stress-free. You don’t buy a new car every year, so enjoy it!

View Less
Stephanie Scerri
Stephanie Scerri

Concierge

Chris Regan
Chris Regan

Service Manager

How do you make it a positive ‘do’ experience for the customer?I make every customer feel welcome and valued.How do you deliver excellent...

View More

How do you make it a positive ‘do’ experience for the customer?

I make every customer feel welcome and valued.

How do you deliver excellent customer service? 

I treat every customer with respect, I listen to their needs and work hard to deliver positive outcomes.

What makes you a special team member at your dealership?

My passion for the brand and my desire to deliver an exceptional customer experience.

View Less
Brett Cox
Brett Cox

Fleet & Corporate Sales Manager

Stephanie Malkoun
Stephanie Malkoun

Corporate Account Manager

Katharina Dams
Katharina Dams

Corporate Account Manager